How Can We Help You?
Find answers to common questions or get in touch with our support team.
Quick Help
Getting Started
New to Recipeez? Learn the basics of creating your first recipe, adding photos, and organizing your collection.
Learn MoreImport Recipes
Learn how to import recipes from websites, add them manually, or transfer from other apps.
See GuideSync & Backup
Understand how your recipes sync across devices and how to backup your data safely.
View TipsTroubleshooting
Having issues? Check our troubleshooting guide for solutions to common problems.
Get HelpFrequently Asked Questions
Importing recipes is easy! Simply:
- Copy the URL of the recipe page
- Open Recipeez and tap the "+" button
- Select "Import from URL"
- Paste the URL and tap "Import"
- Review and edit the imported recipe as needed
Our smart extraction works with most popular recipe websites including AllRecipes, Food Network, Bon Appétit, and many more.
Account transfer is coming soon! For now, here's what you can do:
- Keep your old device until the transfer feature is available
- Contact us at support@recipeez.app for manual transfer assistance
- We're working on a one-click transfer feature that will be available in a future update
Your anonymous account is tied to your device, so manual assistance is currently required for transfers.
Premium subscription includes:
- Unlimited recipes (vs 50 in free tier)
- Cloud sync across all devices
- Photo storage for recipe images
- Meal planning calendar
- Shopping list generation
- Advanced search and filtering
- Priority customer support
- Early access to new features
Try premium free for 14 days, then $4.99/month or $39.99/year.
We believe in privacy-first design. Here's why we use anonymous authentication:
- Instant Access: Start using the app immediately without forms
- Complete Privacy: No way to link your recipes to your identity
- Less Spam: No email means no promotional emails (unless you want them)
- Data Security: Less personal data means less risk if there's ever a breach
- Focus on Cooking: Spend time on recipes, not account management
Your data is still secure and backed up using your anonymous device ID.
Your recipes are automatically backed up to the cloud with your premium subscription. Here's how backup works:
- Automatic Sync: All recipes and photos sync to secure cloud storage
- Multiple Devices: Access your recipes on any device you sign into
- Offline Access: Recipes cached locally for offline use
- Manual Export: Data export feature coming soon for additional backup
Free tier stores data locally on your device only.
Recipe sharing features are in development! Here's what's planned:
- Individual Sharing: Share specific recipes via link
- Recipe Collections: Create and share themed collections
- Community Recipes: Browse recipes shared by other users
- Family Sharing: Share with family members privately
For now, you can manually copy and send recipe text to others.
Still Need Help?
Or email us directly:
General Support: support@recipeez.app
Bug Reports: bugs@recipeez.app
Feature Requests: feedback@recipeez.app
We typically respond within 24-48 hours